Our COMMITMENT to organisation makes us feel like the targets are our own, which obliges us each day to strive to attain them, overcoming the obstacles that we encounter.
QUALITY is the main guide of action for our organisation, we direct our actions towards obtaining excellence in all the processes we carry out. For that purpose, we have a Quality System that is comprised of three fundamental policies: Quality Policy, Prevention Policy and Environmental Policy.
In order to offer the best service to our clients, we maintain an attitude of CONTINUOUS IMPROVEMENT with our work. We believe that maintaining a continuous quest for improvement across all processes will help us to offer a service adapted to the needs of our clients.
We have a clear focus on ORIENTATION TOWARD INTERNAL AND EXTERNAL CLIENTS, we strive to understand and satisfy your needs, and we try to foresee them. We get involved in what we do by taking a proactive approach in order to satisfy the expectations of both external and internal clients.
In order to attain excellence we are are required to work with PROCESS EFFICIENCY, for both operational and administrative processes, maintaining our quality standards.
The people that form part of Sima are trained and qualified to carry out their responsibilities in an optimum manner and to offer the best services. For that purpose we have ongoing training process that enable us to adapt to our sector and respond as quickly as possible to our clients. (PROFESSIONALISM OR EXPERTISE)
We believe that in order to be competitive we have to incorporate the latest technologies into the service offered, to that end we have an ongoing attitude of introducing new services and products, innovating in processes and forms of organisation. (INNOVATION)